Help with activation NB-IOT on production device

  • I have a starterkit with NB-IOT sim, and am trying to install this in a device from Digital Matter which is equipped with an U-Blox SARA R410. I’m not allowed to send AT commands, but can configure the device via a back end server.
    It looks like the sim is not working and I’m not able to connect the device.
    How can I check if the sim is OK, since it’s not visible as sim in my portal?

  • Hi John,

    Your sim is active with the correct profile. Can you check if the solution in this topic will solve your problem?


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